Meet Mia
Providing specialised mental health support with AI-Powered intelligence
Mental health Intelligence Agent (Mia) is an agentic-AI that leverages expert-level mental health knowledge and reasoning to enhance workforce capabilities. From initial assessment to managing personalised care plans, Mia enables more efficient and high quality mental health care, at scale.
Scaling expertise to raise the quality of care
Demand for mental health care is continuing to rise, yet our system remains fragmented and strained. We face major workforce shortages and variability in clinical expertise (due to differences in experience, skills, fatigue, training etc), which limits timely access to high quality care for so many people.
How Mia elevates mental health care?
Revolutionising workforce capability and expertise by up-skilling health professionals and streamlining administrative tasks, enabling more efficient, effective and compassionate care.
Dynamic specialised assessment
Adaptive algorithms capture relevant information with precision—enabling more accurate, high quality assessment
Smart triage & service navigation
Intelligent matching and integrated directories connects individuals to the right professionals or programs
Personalised care planning
Care plans evolve in real time, ensuring treatment always align with each person’s unique needs and the best available evidence
Seamless integration and scalability
Integrates with existing workflows and technology infrastructure making it easy to scale and support the person across the system
Transforming healthcare through AI-Powered clinical expertise
Expert decision-making goes beyond just knowledge - it's a dynamic process that handles risks and evolving information. We've captured this logic to deliver expert-level support.
The result is Mia, a specialised AI agent built on this foundation. Unlike conventional AI solutions that rely on static datasets, Mia directly incorporates the thought processes of domain specialists. The system remains transparent and continuously open for refinement, ensuring accountability in healthcare decision-making.
1
Capture decision logic
Recording expert thought processes, and clinical decision & reasoning patterns
2
Embed in frameworks
Integrating expertise into dynamic reasoning architecture
3
Deploy at scale
Delivering consistent, expert-level decision support across systems
Proven metrics for powerful outcomes
94%
Accuracy
For initial assessment and referral (IAR) assessments.
24/25
Expert system recall
And reference evaluation score.
↑
Assessment Speed
Consistent improvement, enabling high-quality care at scale.
The technology behind Mia
Expert curated, evidence-based knowledge at Mia's (and your) fingertips
A curated, foundational mental health knowledge base of the best available evidence-based research and best-practice clinical guidelines.
1
Up-to-date
Constantly updated with the latest findings.
2
Expert-validated
Curated and reviewed by leading mental health professionals.
3
Comprehensive
Covers a broad range of mental health conditions
Mia's personalised information processing
Multiple inputs
Mia gathers information from various sources.
Probes & guides
Further assessment through targeted questions.
Automated outputs
Generates letters, plans, and navigation based on needs.
Auditability, automation and recommendations
Mia delivers comprehensive support through full audit logs, automated timelines, information indicators, guided questions, and personalised recommendations.
Who is Mia for?
From a solo GP practice to a large health care providers, Mia adapts to different scales without losing domain expertise and accuracy.
Private Practice
Mia reduces paperwork, streamlines triage steps, and ensures consistent quality even for non-specialist mental health clinicians. Minimises overhead, so you can focus on patient care.
Health care providers
Scale up to manage heavier intakes or complex service pathways by enhancing your workfroce. Mia's knowledge bank updates unify multiple entry points for clearer, unified care decisions.
Government Services
Integrates robustly into existing frameworks, ensuring HPC or secure local environment deployments. Suitable for large service providers needing advanced metrics & oversight.
Shaping the future of mental health care
Developed by the Brain and Mind Centre at the University of Sydney & UNCAPT
Mia emerged from the pressing need to handle surging demand in mental health. Traditional questionnaires are too shallow, skilled professionals were overextended and in short supply, and patients often repeated their stories.
The Brain and Mind Centre and UNCAPT teamed up to craft a solution that encodes genuine clinical expertise into a living system.
1
Codesign workshops
Mia was built through co-design with clinicians, researchers, and individuals with lived experience
2
Comprehensive knowledge bank
Mia embeds decades of our expertise and research into its knowledge base.
3
Thorough user testing
Validated reliability & sensitivity testing has been conducted under varied scenarios
Mia's commitment to ethical, secure mental mealth support
Mental health demands careful stewardship of personal data and clinical rigour. Mia upholds these standards through controlled knowledge sources, transparent reasoning, and secure hosting options.
Data security
Hosted in Azure's Australia East (or HPC environment), with advanced threat detection and encryption in transit/at rest.
Curated knowledge Bank
Unlike chatbots that scrape random text, Mia's logic is grounded in a clinically vetted repository, ensuring reliable and valid results.
Explanation & auditability
Each recommendation reveals how Mia reached that conclusion, so clinical staff remain fully informed.
Expert system verification
Confidence levels show how certain Mia is about each suggestion, prompting clinicians if further checks are wise.
Frequently Asked Questions
How does Mia fit into clinical practice?
Mia operates as AI-in-the-loop, enhancing assessments or triage while leaving final decisions to medical professionals. It's designed to support, not replace, clinical expertise.
What kind of performance can we expect?
Mia's backbone can run in HPC clusters or local, on-prem setups, ensuring consistent performance for large-scale or sensitive deployments.
How secure is the system?
Mia encrypts data in transit/at rest, supports fine-grained role-based access, and deploys in compliance with HIPAA/ISO27001/GDPR standards.
Can Mia adapt to new guidelines?
Built with a living knowledge repository, Mia can incorporate regional guidelines and newly published best practices without requiring complete system overhauls.
Bringing Mia into practice
Mia caters to both small clinics looking for immediate relief from administrative burdens and larger organisations—like large healthcare providers or government services—requiring workforce support.
Here's how to get started.
1
Quick Trial Setup
Run a 6-8 week trial to witness Mia's impact on intake, triage, care planning, and reporting.
2
Integrated Rollout
For higher-volume scenarios, embed Mia into existing HPC clusters or local environments.
3
Licensing Models
Choose from tiered plans—solo practice, group/clinic, or enterprise (major providers, government).
4
Ongoing Maintenance
Receive monthly or quarterly knowledge updates to keep Mia's logic fresh.
Get in Touch
Contact Us
Email: info@uncapt.com
Quick Links
© 2024 UNCAPT AI. All rights reserved. HIPAA compliant.